SeatGuru is a website owned by TripAdvisor with one of the largest seat-map databases on the internet. Read through this SeatGuru review to see how you can benefit from the information while booking a flight.
To some travelers, the journey matters as much as the destination while taking a vacation. If you feel the same way, there can be nothing worse than spending a six-hour flight crammed in a middle seat next to the bathroom.
You can barely access the amenities or view the overhead TV, and every flush disturbs your sleep. Such seats can make your journey a nightmare and turn your mood off for the entire vacation ahead.
What if I told you that you could check out these details beforehand and choose the best seat for yourself while booking flights? Check out this SeatGuru review to find out how.
Table of Contents
- SeatGuru Review
- What is SeatGuru?
- How SeatGuru Works
- How to Sign Up for SeatGuru
- Pros of SeatGuru
- Cons of SeatGuru
- Key Features
- SeatGuru Customer Service and Resources
- Overall Rating
- Frequently Asked Questions (FAQs)
- Is SeatGuru by TripAdvisor Worth it?
- Ease of Use
- Value for Money
- Customer Service
Let me take you in on a secret. While airlines charge the same amount for each seat in a particular cabin, not all seats are built the same way.
Believe it or not, if you don’t make an informed decision, you can end up with a seat having less legroom, no power port, and limited access to entertainment. Not to mention the irritating aspects such as sitting beside the bathroom, vanity section, or emergency exit.
Yes, you cannot avoid it if a parent with a noisy toddler is seated next to you, but you can surely avoid the aspects mentioned above.
But, how? Do airlines give away the secrets about their cabin arrangements? Although airlines do let you choose your seats, they don’t spill all the beans for you on their seat maps.
Enter, SeatGuru. This is the ultimate portal that collects detailed information about the seat maps from every aircraft from almost every airline you come across.
Apart from its own database, the website managed by TripAdvisor uses passenger reviews to provide a realistic rating for each seat available for you. If you’re picky about your seats, you’re probably already excited about using the platform.
Let’s dive into my detailed review of SeatGuru to see if it is worth your time.
What is SeatGuru?
SeatGuru was created back in 2001 by Mattew Daimler, a travel enthusiast who was fed up with getting lousy flight seats.
At its advent, the website served a single purpose, to indicate which seats are good, bad, and average.
Initially, it stored information from more than 1200 aircraft from 160 different airlines. Later in 2003, the website sought external intervention to keep the venture running. Eventually, in 2007, it was taken over by TripAdvisor.
Combined with the wide reach of TripAdvisor services, today, SeatGuru includes an entire database organized by airlines and sub-classified according to each aircraft. This means wherever you want to travel across the world; you can choose the ideal seats for yourself while booking your flight.
Apart from displaying color-coded charts and amenities provided by each airline and aircraft, the website also features flight booking options and car rentals for frequent travelers.
How SeatGuru Works
SeatGuru works like a typical online search engine. As soon as you land on the website, you will see an intuitive landing page designed as an address bar.
All you have to do is jot down your flight details, including the airline, date, and flight number, and click enter.
Almost immediately, the website will display all the details you need in front of you.
You can use the research key provided to determine the good seats from the bad ones and check the other amenities like pets and baggage allowance. Besides that, you can also check the reasons for the seats’ rating by hovering your cursor on your desired seat icon.
The real question is, where does the website generate all this information from? Simply, it pulls the data from the original database of these airlines to provide high-quality, accurate details for you.
This way, you can assess aspects like window and lavatory access, entertainment options, reclining ability, and power availability on the seats before you book your flight.
Most importantly, the website combines information provided by the airlines with frequent flyer reviews. This helps you dig into the obscure aspects of flight seats, such as legroom and the pitch.
How to Sign Up for SeatGuru
What I love about SeatGuru is that it is free to use for everyone who needs it.
When you’re booking a flight for your next vacation, you don’t have to go through a tedious sign-up process or part with your hard-earned money to choose the ideal seats.
Simply log into the user-intuitive website, choose the airlines you’d like to travel with, and explore the seat maps for any aircraft of your choice.
The website offers other resources such as the latest travel blogs, updates, and informative newsletters for travel enthusiasts.
If you’re interested in the content, all you have to do is provide your email address and receive regular updates in your inbox.
Pros of SeatGuru
Now that you know how SeatGuru works and how to start using it right away, you are probably excited to give it a try. But, before you do, check out this list of benefits to make an informed decision at a glance.
No Membership Fee
SeatGuru does not charge any membership fee from its users for the service it provides. Moreover, you don’t even have to create an account or enter your personal details to choose the ideal seat.
Just put in the details you know about your flight, or just select an airline from the list to get started.
Easy to Navigate
The website has a catchy interface and is relatively easy to navigate, even for first-time users. The front page lets you conduct basic searches for your booked flights, while you can explore the other sections for customized seat searches.
SeatGuru generates first-hand information through its team of travelers who professionally fly with airlines across the world.
A Plethora of Airlines to Choose From
Regardless of your destination or departure location, you can easily find your target flight listed on the website. SeatGuru is affiliated with a long list of airlines worldwide that provide their seating setups and cabin guidelines to the website.
This way, even if you don’t have your trip planned, you can pick select airlines from the list on the website and book your flight based on the seating availability.
Creatively Presented Seat Guides
Let’s face it; there are many websites out there that offer seating guides for travelers. However, what makes SeatGuru stand out is its creative seating guides for each aircraft.
The seat map is color-coded with green, red, and yellow indicators and specific icons for other information such as the emergency exits, lavatory distance, and window availability.
This provides a clear understanding of the aircraft to the users to select their seats without any hassle.
Informative Comparison Charts
The detailed comparison charts are another benefit that you won’t get with any other seating information website. SeatGuru displays individual charts with seating arrangements from a long list of airlines.
This way, you can get all the information at a glance and choose your airline accordingly.
Great Resources and Customer Service
Positive user reviews show that the website offers prompt customer service and valuable resources for travel enthusiasts.
Numerous Other Features
The website has other features for its users, including car rental options, discounted flight booking, and a detailed site map.
Cons of SeatGuru
Although SeatGuru has a plethora of appealing advantages, it has a few disadvantages as well. Read through this list to see if any of the downsides are significant turnoffs for you.
Although SeatGuru has an impressive collection of seat maps from multiple airlines, it can fall short on some updates. For example, if you’re searching for a seat map of a new aircraft, you might not find it on the site.
In some cases, SeatGuru displays inconsistent and incorrect information regarding aircraft seat pitches and legroom.
Although they can be honest mistakes, as measurements on cutting-edge seating arrangements cannot be deciphered easily, they can still lead to wrong booking decisions.
Unreliable Seat Indications
SeatGuru marks each seat in green, red, or yellow color. This marks whether the seat is highly preferable, average, or a no-go.
However, it doesn’t necessarily mean that the yellow or red seats assigned by the website are off-limits for you. In the end, it all depends on your personal preferences.
No Mobile App
Although the website is mobile-friendly and can use it on the go, SeatGuru does not have a dedicated mobile app.
Now that you have all the necessary information and the benefits and drawbacks, it is time for a detailed overview of SeatGuru. In this section, I have explained each feature individually to give you a clear representation of the site.
SeatGuru Seat Maps
If you have already picked the flight you want to take, you can refer directly to SeatGuru’s seat maps. All you have to do is enter the airline, flight number, and date to get the complete seat map of your aircraft.
The creative presentation of the data on the seat map is one of the most appealing features of SeatGuru. The seats will be labeled as green, yellow, or red.
Green indicates that the seat is good according to traveler reviews and other specifications. Similarly, yellow shows that the seat has mixed reviews. This means you should check the details by hovering your cursor on the seat to see if it fits your needs.
Lastly, red alerts you about the bad seats located near restrooms, with minimal legroom, minimal aisle access, and no power of WIFI availability.
Apart from that, the seat map also includes crucial information about your flight. Namely, the baggage restrictions, pet allowances, cabin set-up, and other amenities.
All this information is neatly organized in different tabs so you can quickly look up the areas you’re interested in.
SeatGuru Airline Seat Maps
If you’re still planning your vacation and haven’t booked a flight yet, you can pick your target airline from SeatGuru’s list and check out the seat maps.
Once you choose an airline, you’ll be directed to a page showing all the aircraft available. These include wide-body and narrow-body options. Now, you can click on any aircraft you like and get a detailed seat map.
This helps a lot when you know the route you want to travel but want to compare the seat facilities with price ranges on multiple flights.
By checking out various airline options, you can see which flight offers the best facilities in the cabin you want and get the best value for your money.
Seat Specification Comparison Charts
The comparison charts on SeatGuru are easily the most comprehensive pieces of information regarding every airline imaginable.
Constructed in alphabetical order, the chart includes legroom, pitch, entertainment, WIFI, power connections alongside each airline.
When you select the comparison charts section, you will see six different options from short-haul to long-haul flights. After you choose one, a comparison chart of all the airlines with the respective flights will come up.
From here, you can shortlist the ideal flights for your vacation. Then, simply check out the seat maps to book a perfect seat for yourself.
SeatGuru Customer Service and Resources
SeatGuru offers impeccable customer service. If you have any problem while operating the site, you can refer to the neatly organized FAQ page to get the answers you need.
In case you have a more specific query, you can go to the contact page and email the SeatGuru team. Usually, a representative reaches out to you through email within one or two days.
Besides that, the website has exciting news alerts, blog posts, and travel guides. These can help you plan a memorable trip.
- Ease of Use – 5 / 5
- Features – 4 / 5
- Value for Money – 5 / 5
- Customer Service – 4 / 5
Frequently Asked Questions (FAQs)
How Accurate is SeatGuru?
SeatGuru is not 100% accurate, Sometimes, the preferential seats are mislabeled, and the measurements are inconsistent. That’s why you should always double-check the information if you’re in doubt.
What Does Blocked Seat Mean on SeatGuru?
A blocked seat means that either the seat is taken or is restricted for elite members by the airline.
Is SeatGuru by TripAdvisor Worth it?
So what is the conclusion to my SeatGuru review? Does it worth your time?
With multiple accessible features without any fee, SeatGuru is definitely worth it for travelers looking for a relaxing in-flight experience. You can explore the site from your couch and get help choosing an airline, aircraft, or seat according to your preferences.
Although the website isn’t 100% accurate every time, you can still get some beneficial information and hit an excellent find most of the time. Remember, you don’t have to pay anything for the service, so there’s nothing to lose if you try it out.
If you’re a frequent traveler or just prefer comfort during your journey, make sure to bookmark this site for future reference.
- Scott’s Cheap Flights Review
- Dollar Flight Club Review
- Award Wallet Review
- Thrifty Traveler Premium Review
Ease of Use9.0/10
Value for Money9.0/10
- No Membership Fee
- Easy to Navigate
- Verified Information
- Affiliated to Many Airlines
- Informative Comparison Chart
- Delayed Updates
- No Mobile App
- Unreliable Seat Indications
- Inaccurate Information in Some Cases