Delta Air Lines Review: Is It The Best Domestic Airline?

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Delta Airlines

Delta Air Lines has been a staple for my travel schedule and plans. After flying this airline for years, I thought my wisdom would be used in this full Delta Air Lines review.

Delta Air Lines is one of the pioneering airline companies in the United States. While it initially started as a domestic airline company, it has grown to become one of the US’s largest operating airlines.

Today, its aircraft fly globally to over 330 destinations across 64 countries. These include global tourist hubs like Paris, Amsterdam, and Tokyo and popular US flight routes to New York, Salt Lake City, and Detroit.

Moreover, it has an impressive aircraft fleet with numerous features and cabin configurations that can fit the needs of all kinds of flyers. Special offers include Business Class, Delta Comfort+, and Delta One.

Delta Air Lines Review

Nonetheless, it is okay to be apprehensive about choosing an airline, even if it’s immensely popular. To help you out, I have mapped out all the details about Delta Air Lines in this Delta Air Lines review so you can make the ultimate choice.

Delta Air Lines Review

Delta Air Lines Logo

You see, sometimes choosing an airline to travel with is not about going for the cheapest rates. If that’s what you’re going for, you will likely meet many traveling issues and in-flight hassles that turn your spark off even before you arrive at your destination. As a frequent traveler, I look for that in most of the flights I book.

Nobody would want to pay special rates for regular flight routes, but the price is not the only thing that matters. While booking the right flight for yourself, you have to check whether you’re getting a good balance of in-flight comfort, airport facilities, utility features, and customer service, which ultimately adds to the value for your money.

If you don’t get any of that upon booking a cheap flight and end up exhausted to your vacation site, you practically throw your money down the drain.

Delta Air Lines has never failed to deliver all these aspects. Delta Air Lines has been a staple for my travel schedule and plans. After flying this airline for years, I thought my wisdom would be used in this full Delta Air Lines review. I have covered all the aspects, including,

  • Delta Air Lines amenities
  • In-flight offerings
  • Delta Sky Club benefits
  • Delta Air Lines’ online app facilities

After reviewing all these features, you can decide whether this is the best airline to plan your next vacation.

Where is Delta Air Lines Based?

Delta Air Lines has its headquarters in Atlanta, Georgia. This means the airline dominates one of the country’s busiest airports, with hundreds of flights arriving and departing daily. Besides that, the airline company has foreign airline partners, which include,

  • Virgin Atlantic
  • China Eastern
  • Air France
  • KLM
  • Alitalia

That’s good news for Delta Air Lines’ frequent users as they can use their Delta Air Lines flying points to book flights with its partner airlines from anywhere in the world. I’ll include more details about Delta’s loyalty program, SkyMiles, in my Delta Air Lines review.

Delta Air Lines Amenities

Did you know? With the increasing popularity of long-haul flights, most tourists plan to sleep through their flights. Helping them dedicate more time to their planned activities at their destination saves them on accommodation costs.

Consequently, this means that more tourists than ever are looking for flights with excellent onboard and airport amenities to ensure a comfortable journey.

Delta Air Lines offers excellent amenities depending on the cabin class you choose. I have listed the details and a few aspects I found appealing during my flights with Delta to give you some insight.

Delta Air Lines Classes

Delta Air Lines Classes

Depending on the length of your flight and your budget, there are many options you can choose from at Delta Air Lines. Those who want the cheapest flights should opt for the Basic Economy class.

You won’t pay for any amenities with your ticket in this class, except for boarding the flight. You must pay an extra fee for any add-on you need, like priority boarding, extra luggage, food, and entertainment.

However, if you’re willing to stretch your budget for a comfortable flight, the Delta Comfort+ is an affordable option with multiple amenities. This class offers a spacious overhead luggage bin and roomy seats.

After that comes First Class, with a spacious seat, expedited boarding, food, entertainment, and a slightly higher price tag; finally, if you’re going for long-haul international flights, Delta One and Premium Select are the best packages. Here, the amenities include a foldable seat that turns into a bed, luxury food and drinks, and entertainment on-demand.

Baggage Policy

Compared to the other amenities Delta Air Lines offers, the baggage policy was quite a turn-off. If you’re traveling basic economy, you’ll have to pay $30 for the first and $40 for the second bag you check in.

Similarly, Economy Class passengers can only take 50 pounds of luggage, while First Class passengers can take 70 Pounds. If you hold their SkyClub or American Express card, you can check in your first bag for free. Here is a more detailed breakdown of the baggage policy:

Baggage Type Weight Limit Size Limit Fee
1 Free Carry-On Bag and 1 Personal Item Free
First standard checked bag (each way) Under 50 lbs. (23 kg) Must not exceed 62 inches (158 cm) when you total LENGTH + WIDTH + HEIGHT $40 USD
Second standard checked bag (each way) Under 50 lbs. (23 kg) Must not exceed 62 inches (158 cm) when you total LENGTH + WIDTH + HEIGHT $40 USD

See Related: Thrifty Traveler Review

Delta Air Lines Seats

Row of Seats on a Delta Air Lines Flight
A row of seats on a Delta Air Lines flight (Kyle Kroeger / ViaTravelers)

Regardless of the flight’s length, nobody likes to spend their journey in an uncomfortable seat. Luckily, Delta Air Lines offers comfortable seats across all cabins to ensure a comfortable journey for its passengers.

The most attractive ones are its recliner-style seats in the First Class cabin. These sleek and modern seats offer ample legroom. Similarly, all its seats sport a moveable armrest and a moderately-sized tray table. The seatbelts are accessible and easy to use, while a narrow storage area near the armrest lets you place your extra belongings until you get off the flight.

Another attractive in-flight feature of Delta Air Lines is its relatively large windows. Compared to other narrow-bodied aircraft, Delta Air Lines planes have broader windows, making the in-flight space seem more spacious.

Entertainment

Screens for Entertainment on Delta Air Lines Flight
The screen on a Delta Air Lines flight (Kyle Kroeger / ViaTravelers)

Delta Air Lines has impressive entertainment options for its passengers. Besides that, the First Class seats of the Delta Air Lines A220 have one of the largest screens that show quality content. Similarly, you can bring your content to watch or read and use USB ports to charge your devices.

Food

Delta Air Lines offers a free meal if you are flying through a journey of more than 250 miles. Furthermore, they throw in complimentary snacks like delicious Kind bars and occasionally some packs of Cheez-Its. On flights over 900 miles, the airline also offers a menu with diverse options that include items for purchase.

Delta SkyClub

The SkyClub membership is one of the most attractive amenities Delta Air Lines provides to make flying easier for its customers. Once you become a member through their website, you can use your privilege to get many perks and facilities in flight and at multiple airports worldwide.

First, you can access a Delta flight assistant at the airport. This expert ambassador will help you get all the information you need about your flight and guide you flawlessly through the exhausting pre-boarding formalities.

Members get numerous in-flight perks, including diverse menu selections exclusive to SkyClub members and a complimentary Wi-Fi connection. This way, you don’t have to eat meals you don’t like or miss out on any work commitments during the flight.

One of the best in-flight perks for SkyClub members from Delta Air Lines is the in-flight bars and entertainment options. You can select from a wide range of complimentary wines, beer, and spirits.

Besides that, you’ll get more content options to watch other than those available on the screens. These include the latest news updates and live programs as well.

If you’re traveling for work and need assistance during the flight, you can access fax machines, printers, and data ports exclusively for SkyClub members.

Also, if you have a meeting right after your flight lands, you can freshen up at the luxurious Delta Airline bathrooms available for SkyClub members at select airports.

See Related: Priority Pass Review Is It Worth the Price?

Delta Air Lines App

Fly Delta App on the App Store

Delta Air Lines is at the top of its game with its smartphone app. It’s one of the highest-rated travel apps in the App Store and was truly a game-changer for the industry. You’ll have everything you need to know before, during, and after your flight.

Book a Flight on the App

Delta makes booking a flight easy, simple, and clean using its mobile app.

Book a Flight Delta App

If you have planned to visit a destination, click on the app’s ‘Book a Flight’ option. You will be redirected to a page where you can compare multiple flight offerings from Delta Air Lines according to the price, facilities, and destinations.

The best part is, with the recent Delta Air Lines app update, passengers can select the flights they like, pay for them, and confirm the booking within minutes.

Get Flight Updates

Operating the Delta Air Lines mobile app is a breeze. All you have to do is use your Delta Airline credentials to log into the app and get your travel updates in one place.

Once you book a flight through the app, you can check all its details on your app’s front page. This includes departure and arrival details, boarding gates, live flight status, and seat number.

You can even use the mobile app to check into your flight and receive a virtual boarding pass. This way, you can finish the boarding formalities and catch your flight even if you’re running late.

Track Your Bags

You can even track your bags. I think this was a massive game-changer for Delta and the airline industry. No more thinking about where your luggage bags are anymore. They will be stuck in your app, like your Google Maps GPS. Here is how you can track your bags in the Delta app.

Track Your Bags Delta

Start by providing your baggage number or scan the barcode on your baggage tag. After that, the airline system will give you real-time updates about your bag’s location and where you can collect it upon arrival.

See Related: AwardWallet Review

Other In-App Facilities

Delta Air Lines has integrated some unique features into its mobile app to make air travel convenient for its customers. Along with your flight information and real-time updates, you can access your travel history through the app.

Additionally, you can track your SkyMiles awards and SkyClub facilities through the app. After you board the flight, you can order extras and view exclusive food and beverage menus on the app. Here is how you can earn more Delta SkyMiles awards points.

Pros of Delta Air Lines

There are a lot of pros to flying Delta Air Lines. The top 5 pros are:

  • The booking process: Delta has done a great job streamlining its booking process. You purchase your ticket and use the mobile app for check-in, seat selection, upgrades, and more. Everything can be done without ever having to pick up the phone. They make it so easy it is hard to book with anyone else!
  • Flight options: Delta operates worldwide and has trusted partners for areas they don’t cover. With Delta, you can find a flight anytime to any place worldwide.
  • The flight crew: the flight crew on Delta is always professional and helpful. They treat passengers like guests and will always go the extra mile. Their pilots are experienced and welcoming. And the flight attendants are personable and easy to talk to. I can’t stress how important this is. As a person who is afraid of flying–yes, I travel nearly every week and am afraid of flying–the Delta staff is always available to help. Once, after a particularly bumpy ride, a flight attendant gave me the Delta wing pin for bravery. She knew I was a fearful flier and came to check several times. Now, that type of care is what creates customer loyalty!
  • In-cabin services: here’s what sets Delta apart: their in-flight passenger options. Delta excels at providing the ultimate in-flight experience, from drink selections and snacks to in-flight entertainment. Their aircraft are updated, and most are equipped with a screen on every seat that shows your flight progress, movies and shows, games, and other distractions. There are also plenty of USB chargers, so you never have to worry about your phone or laptop dying.
  • Credit cards: Delta has excellent branded credit cards through American Express for passengers to rack up miles on every purchase. Hundreds of options exist for earning double miles on Delta purchases, shopping at small businesses, and more. Delta makes it easy to earn miles for free flights. And if you sign up with this link for the Amex Blue card, you will get 60,000 miles, enough for a free flight to Europe!

Cons of Delta Air Lines

Although there are many reasons to love Delta Air Lines, there are also a few downsides. These negative aspects might be negligible to some flyers, while others might consider them serious deal-breakers. I have listed them here so you can decide for yourself.

  • Limited Legroom: Although the seats on Delta Air Lines planes are pretty spacious, they provide limited legroom between each seat compared to other flights in their league. However, a person with moderate height can easily fit his legs in a sitting position, but when shifting the seat to a reclining place, legroom is an issue on Delta Air Lines flights.
  • It Gets Cold On-Board: Some passenger reviews show minimal temperature regulation in the cabin. I would agree based on my experience, particularly on international flights. The cabin can get quite cold during long-haul flights, and passengers may require extra blankets to stay warm.

Overall Rating

  • Ease of Use – 5 / 5
  • Features – 5 / 5
  • Value for Money – 5 / 5
  • Customer Service – 5 / 5

Is Delta Air Lines The Best Airline?

Delta Air Lines Review: Is It The Best Domestic Airline? (2024)

Looking to book a flight with Delta Air Lines? I've flown this airline for years. I'll highlight what it's like in this full Delta Air Lines review.

Product Brand: Delta Air Lines

Editor's Rating:
4.1

Pros

  • Excellent Customer Service Industry Leading Technology Part of SkyTeam Alliance
  • Great Amenities
  • Reliable Flight Times

Cons

  • Higher Cost

Although it has some disadvantages, Delta Air Lines is undoubtedly one of the best airlines in the country. In addition to its affordable pricing and excellent credit card systems, the airline company goes the extra mile to give passengers a positive experience while traveling for work or vacation.

FAQs

Is Delta a Good Airline to fly?

Delta is a reputable airline known for its reliable service. It consistently ranks high in customer satisfaction surveys. It has a broad network of routes, making it a convenient choice for many travelers—Delta’s commitment to on-time performance and its extensive SkyMiles loyalty program further enhance its appeal to passengers.

Is Delta worth the price?

Delta is often considered worth the price due to its high-quality service and amenities. While ticket prices may be higher than budget airlines, Delta offers benefits such as complimentary in-flight entertainment, Wi-Fi availability, and comfortable seating. Additionally, its customer service and punctuality often justify the cost for many travelers.

What is the legroom on Delta’s economy class?

The legroom in Delta’s economy class, also known as seat pitch, typically ranges from 30 to 32 inches. This space can vary slightly depending on the specific aircraft and seat location. Despite being economy class, Delta strives to provide a comfortable experience for its passengers with adjustable seats and ample personal space.

Alex Kroeger
WRITTEN BY

Alex Kroeger

Alex is a travel writer for ViaTravelers currently living in Amsterdam. She has lived in three countries, 4 states, and visited over 15 countries worldwide. She enjoys top-tier restaurants, old books, and uncovering historic sites around the globe. She specializes in European destinations, particularly her favorites, Paris, Amsterdam, and Vienna and is an expert at family travel after visiting 12 countries and 13 national parks before her daughter turned 2 years old.

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