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14 Pros and Cons of Being a Travel Agent: Is It Stressful?

The travel industry is one that offers numerous job opportunities. Travel agents are among the most common and revered workers in the industry. If you are thinking of changing careers or adding a part-time hustle as a travel agent, here are the main pros and cons of being a travel agent that you should consider.

Is travel your passion? If you love traveling or helping people fulfill their travel dreams, becoming a travel agent might be an excellent option.

Nowadays, we all want a job that is flexible enough to save you some you-time while still promising financial stability. Although this can be an incredible job option, there are still some pros and cons of being a travel agent.

Even with all the benefits, it’s not always an all-rosy career. For this reason, if you plan to become a travel agent, whether full-time or part-time, this blog is then a must-read piece.

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We will explore all the pros and cons of being a travel agent to help you make a fact-based decision on your next move.

7 Advantages of Being a Travel Agent

Travel Agent Handing an Airplane Ticket to Client

Want to know the pros of being a travel agent to evaluate your stress level? Let’s get into it.

1) Flexibility and Mobility

Smiling travel agent looking at laptop screen while talking to client in office

In the age we are in, people are looking for careers that allow for mobility in terms of working hours and location.

Flexibility is one significant benefit of a travel agent career. Since your primary job is to sell travel products (tickets and tour packages), how and where you undertake the tasks is your worry.

For instance, some agents will work from offices, others from call centers, while others will decide to go completely freelance and become home-based agents.

And, whether you want to work while on a trip to London, or from your home office, the job offers such mobility. You can grab a travel agent job that is completely remote by joining a program like FlexJobs which offers hundreds of job opportunities.

2) Travel Opportunities

Passport and Hat on Purple Background

For any business, you must be good at what you do, to gain customers’ trust. Being a travel agent means that you must have an in-depth idea of what you are offering your customers.

In this view, you must travel a lot to see and experience some of the destinations you are selling. Luckily, most of these destinations and hotels offer travel agents discounted trips in the form of FAM trips. These are meant to help with your research and give you an experience of the services, as your customers will have them.

Through such trips, you get to gather facts and have extensive knowledge to share with your customers.

See Related: Best Weekend Trips from Amsterdam

3) Becoming Your Own Boss

Pretty travel agent speaking to customer
WavebreakMediaMicro / Adobe Stock

Becoming a travel agent is one career path that offers the flexibility of owning a business. If you are tired of the routine and hustle of being employed, it might as well be the best time to make that leap. Freelance and independent travel agents are gaining traction daily, and you can easily take advantage of the trend.

All you need is a little research on becoming a home-based travel agent, and you are good to start. The best thing about self-employment is that you can set your working schedule and decide where you want to work from.

The internet has made remote jobs quite possible. That’s why a remote or home-based travel agent is one of the best travel agent jobs you can have. You get to create your hours and you’ll have fewer operating expenses to generate revenue.

You can start a travel agency with a click of a button using Bluehost. You’ll have your website up and running quickly and for a limited cost. It’s only $3.95/month, and you’ll get a free domain name.

See Related: Ways to Book the Cheapest First Class Flights

4) Work Part-time

A young man and a woman came to the travel agency. They want to go on a trip during their holidays.
VadimGuzhva / Adobe Stock

If your goal is to achieve a secondary source of income, then a travel agent profession can suit you well. The job is versatile enough, allowing you to set your own working hours, to match your full-time job.

Better still, if you decide to make the travel agent job your primary job, it still allows you to have another side hustle with ease. This means you don’t have to experience financial dry spells even during off-peak travel seasons.

5) Variety of Job Options

Man Looking on the Laptop Screen
nyul / Adobe Stock

Being a travel agent offers numerous job opportunities to specialize. You can concentrate on an area that best suits your passion and capabilities.

For instance, you can decide to deal with cruises, honeymoon travel destinations, African safaris, or vacation destinations in the Caribbean. There’s so much you can do as an agent.

You also have a choice of where to work. You can work for local travel agencies, overseas companies, large corporations, or even as an independent travel agent.

Check the job opportunities on FlexJobs now.

6) Decent Earning Potential

Travel Agent Handing Tickets to Couple

Possible income is a major consideration when choosing any career path. Although the earnings of travel agents are not all that exorbitant, the job promises decent pay.

For instance, the US Bureau of Labor and Statistics’ 2019 report put the median annual income for travel agents at $44,410. This can, however, be higher, depending on the type of travel job and commissions. Reports from other researchers like Pindar indicate that agents can earn between $50 and $500k annually.

7) No Need for Special Training

The travel agent keeps tickets for the plane in the travel agency
Dragana Gordic / Adobe Stock

Unlike in many other careers, travel agents do not require expensive, specialized training. It’s mostly about passion in the travel industry and a simple accreditation you can attain online for free.

This makes it quite flexible to pursue a career as a travel agent or even start an independent agency. With proper research, a well-laid plan, and a specific niche to serve, you can sell travel products from that comfortable couch at home.

See Related: Cell Phones That Can be Used in Canada

Cons of Being a Travel Agent

Air travel

Although the job seems classy and fun, it also has its drawbacks. Some of the main challenges of being a travel agent might include:

1) The Job is Demanding

attractive travel agent in headset working near laptop

This is one of the major disadvantages of being a travel agent. When you become a travel agent, you must be ready to avail yourself almost on a 24/7 basis. This is mainly due to the difference in time zones across the world.

As your clients travel to a different time zone, they might want to contact you in case of an issue or need some clarifications – this can be at any time of the day.

Also, some customers are just nagging and demanding. But since that human touch is what differentiates you from online booking services, you might need to answer that call in the middle of the night.

See Related: 8 Hotel Digital Marketing Tips to Grow

2) Shaky Job Security

Young lovely couple sitting with manager at the travel agency office prepairing for a summer vacation
rh2010 / Adobe Stock

Since travelers now have more access to information than ever, most are quite knowledgeable and are planning the trips themselves.

Through online booking, customers can easily plan and go for a trip without needing a human travel agent. This is putting the job security of the agents in jeopardy each day.

Also, since this might drop sales turnover for the travel agents, their jobs are at risk if they can’t hit targets. Remember, these agents are paid on commission – few sales, less money.

3) Creating and Maintaining a Credible Online Presence

Portrait of a female travel agent in the suit and headset working indoors on the world map background
rh2010 / Adobe Stock

With numerous large agencies and travel corporations sharing the online space, competition becomes significantly steep. For independent agents, this can be quite a challenge. It would be best to find your place among those bigwigs and demand visibility to survive in the industry. This means that just a simple website won’t suffice.

You must create a responsive website that is easy to access and helps answer all your customers’ questions. Don’t be mean with your website. Investing in organic traffic and content marketing can play a major role in your website’s visibility.

4) An Array of Choices for Customers

Traveller getting holiday brochure in travel agency
auremar / Adobe Stock

The customers are spoiled for choice with so many agents available in the market. Travelers have more options, especially with online travel agencies flooding the market.

This means that although people are always traveling, you must uniquely position yourself to attract their attention. What differentiates you from your competition? Finding that unique selling point is thus quite necessary.

See Related: How to Use Pinterest in the Tourism Industry

5) Increased Transparency in Prices

Travel agent with flight tickets and plane model
ronstik / Adobe Stock

The internet age has brought with it a few challenges. Unlike in the past, customers are no longer naïve when it comes to matters of prices. Plenty of information is readily available online, and they can access it anytime.

This means that customers can now browse for different prices and offers and choose the one that best fits their budget and needs. What this has done is make the market even more competitive. To survive in this market, travel agents must offer more than just price undercuttings.

6) It Can be Stressing

Couple visited a travel company
Monet / Adobe Stock

How is being a travel agent stressful with all the perks, travel, and flexibility? As we mentioned earlier, the job has its challenges and drawbacks. Travel agents can get bombarded with work pressures from all sides, such as:

  • The need to always have up-to-date information
  • Peak season pressures
  • Ever looming risk of being fired – for the employed agents
  • Commission-based pay – no sales, no pay

All these stress-contributing factors can make this job not so amazing for those who don’t want to deal with constant pressure.

See Related: Gifts for Couples Who Travel

7) Possible Customer Lawsuits

Lawyer talking to a client that is signing papers
amnaj / Adobe Stock

This is one thing that can hurt both your reputation and finances. Like in many other business fields, customers nowadays tend to use lawsuits more when settling disputes.

You might find yourself being sued by a customer claiming such things as negligence or misrepresentation. And although you are not responsible for what happens during the trip, your clients expect you to offer accurate trip information and advice. Having an insurance policy to cover such occurrences might ideally come in handy.

See Related: Can I Travel During the Naturalization Process?

What is Exciting about Being a Travel Agent?

town on a lake

More and More Travel

If you love traveling, then this will be an exciting career. Travel agents get lots of chances to travel for research and familiarization – FAM travels.

As travel destinations, tours, and hotels compete for travelers, they often offer travel agents discounted travel to entice them into recommending clients.

This means the agents can enjoy numerous travels and are not always stuck behind a computer or phone. For people passionate about travel, being a travel agent allows you to work and enjoy travel all at once.

Make Money Doing What You Love

If travel is your thing, then selling travel products and planning tours for people might be just what you need. Being a travel agent allows you to make a living while pursuing your passion. You’ll spend more time researching and planning for tours, helping others create life-long memories.

Although the job might be challenging and demanding, seeing the smiles on customers’ faces is enough joy for some people. Better still, since you are passionate about this, making enough commissions won’t be that daunting.

See Related: Travel Hacking 101

A Chance to be an Entrepreneur

There’s no better feeling than having complete control of your work. Becoming a travel agent offers you multiple options to achieve this. This means you no longer have to endure your boss’s sharp spying eyes all day.

You can now plan your day’s work more freely and find ways to satisfy your clients better. You can perfectly plan everything from pick up, mode of travel, and destination to travel concierge services to ensure your clients are happy.

Being your boss also means that you can earn what you desire. Want to learn how to build your email list? Take this free email course about building an audience to actually make money with your business.

Do Travel Agents Get Discounts for Themselves?

Young Female Traveler in the Airport Terminal Hall
Vlad Teodor / Shutterstock

Most often than not, travel agents encounter numerous questions like, “do travel agents travel for free, or do travel agents get discounts on flights?”

People asking these questions are mostly interested in joining the travel industry and want to know the benefits that come with it. The truth is that travel agents are not offered free flights or tours.

However, they often get discounted trips from travel destinations and hotels that seek recommendations from such agents. These discounted trips are mostly research-based for the travel agent as they try to get the best places to recommend to their clients.

Also, since travel agents are always up to date with the trends in the industry, they can easily spot trips offered at the lowest prices and book for themselves. Better still, they sometimes get to earn commissions on their trips.

See Related: How to Start an Online Ticketing Business

Is Being a Travel Agent Worth It?

Happy concierge expert smiling for travel documents / Adobe Stock

It depends on what you are looking for to make it worth it. A travel agent’s salary can range from around $24,000 to $60,000 annually. That’s not including the bonuses and commissions that many agents earn. So in that, combined with the fact that you can work in the travel industry and from wherever you’d like, it can be quite worth it.

However, the work can be demanding during non-traditional business hours. You have to think on your feet and be very organized. And there’s a lot of competition out there, so you must be good at marketing yourself. But if you’re passionate about travel and have some people skills, then becoming a travel agent could definitely be worth it for you.

Even with the many benefits of being a travel agent, no business is immune to challenges. However, these challenges have solutions that can help turn them around, leaving more benefits than drawbacks. Understanding the pros and cons of being a travel agent is a significant step toward informed career decision-making.

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